Privacy Policy - Mars Oleochemicals

We, Mars Oleochemicals Sdn. Bhd. (Mars Oleo) respect the privacy of everyone who visits this website.

Mars Oleo does not require any personal information to obtain access to our website. Mars Oleo collects information from our visitors only on a voluntary basis. Personal Information may include name, title, company, address, phone number, email address and other relevant data.

By continuing to use this website and by providing any personal information to us through this website or e-mail addresses provided on this website, you are consenting to our use of your information for the limited purposes as set out in this Privacy Policy. If you e-mail us, you are voluntarily releasing information to us. Your e-mail address will be used by Mars Oleo to respond to you. We will not do anything to jeopardize your trust, including renting or selling your personal information.

Mars Oleo welcomes any queries you may have. However, please note that any electronic communication through this website between you and Mars Oleo may not be secure and will not be treated as privileged or confidential. For this reason, please do not send us any email that contains confidential or sensitive information.

We may collect certain aggregate and non-personal information when you visit this website. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our website and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We may provide anonymous statistics about our users and related usage information to reputable third parties for limited purposes. However, these statistics will not enable any third party to identify individuals or individual businesses.

This Policy is governed by and to be interpreted in accordance with the laws of Australia or any other law which Mars Oleo in its sole discretion shall accept now or in the future as been applicable to these privacy guidelines.

Mars Oleo reserves the right to amend its Policy on privacy at any time with no prior notice and shall not be liable for any claims for damages or costs of whatever kind or nature whatsoever.

Mars Oleochemicals respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal data when you use our website. It also explains your rights and choices regarding your personal information.

ORGANIZATION AND SCOPE

Mars Oleochemicals, located in Malaysia, is responsible for collecting and processing personal information on this website. This Privacy Policy applies to the personal information collected through our website and governs our privacy practices. It also covers interactions and services provided on the website. Please note that it does not apply to third-party websites. By using our website, you acknowledge and agree to the collection, use and disclosure of your personal information as described in this Privacy Policy.

INFORMATION COLLECTED

By using our website, you acknowledge and consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. We may collect various types of personal information from users of our website in Malaysia. The types of information we collect may include:

Personal identification information : such as your name, phone number and email address.
Demographic information : such as your age, gender and location.
Technical information : such as your IP address, browser type, operating system and device information.
Usage data : such as the pages you visit, the actions you take on our website and the referring/exit pages.

We collect this information when you voluntarily provide it to us, such as when you fill out forms on our website, subscribe to our newsletters, or interact with our website's features and functionalities. We may also collect information automatically through the use of cookies and similar technologies.

PURPOSE OF COLLECTION

We collect personal information on our website to enhance your experience, develop new features, and improve our products and services. We may use your information to communicate with you, provide customer support and send important updates. For purchases or transactions, we collect and process information to fulfill orders and deliver requested products or services. Personalization of content, recommendations, and advertisements may be based on your preferences and browsing behavior. We comply with laws, enforce terms of service, protect rights, and prevent fraud. Aggregated and anonymized data helps us analyze user behavior and improve our offerings.

LEGAL BASIS FOR PROCESSING

The legal basis for processing personal information on our website includes the following :

Consent : We may rely on your explicit consent for certain processing activities and you have the right to withdraw your consent at any time.
Contractual necessity : If you enter into a contract with us through our website, we may collect and process your personal information to fulfill our obligations to you.
Legal obligations : We may process personal information to comply with applicable laws and legal requirements.
Legitimate interests : In some cases, we may process personal information based on our legitimate interests, such as improving our website, ensuring security, preventing fraud, and conducting analytics.

CONSENT

By using our website and providing your personal information, you consent to the collection, processing and storage of your information as described in this Privacy Policy. Your participation and submission of personal information are voluntary, and you have the right to choose whether to provide it. We may request explicit consent for certain categories of personal information as required by applicable laws.

You can withdraw your consent at any time by contacting us. Please note that revoking consent may affect the services we can provide. If you're under 21, obtain consent from your parent or guardian before providing personal information. When providing personal information of others, ensure you have their consent and inform them of the processing purposes.

DATA RETENTION

We retain your personal information as long as necessary or required by law. Retention periods vary based on the type and purpose of information. If legally obligated or for legitimate reasons, we may retain it longer. If you request deletion, we'll make reasonable efforts to comply, unless legally obligated or for valid reasons. Anonymized or aggregated data derived from your information may be used for statistical or research purposes. When no longer needed, we securely delete or anonymize your information to prevent unauthorized access or use.

DATA SECURITY

We prioritize the security and confidentiality of your personal information. Appropriate measures are in place to prevent unauthorized access, alteration, or disclosure. Only authorized individuals with a legitimate need can access your information. We have internal policies and procedures to handle personal data properly and prevent data breaches.

When transferring data to third-party providers, we ensure they have safeguards in place. In the event of a data breach, we will mitigate it and notify you and relevant authorities as required. While we take precautions, it's important for you to protect your information and use strong passwords. We regularly review and improve our security practices. However, no method of data transmission or storage is entirely secure. By providing information online, you acknowledge and accept the associated risks.

INDIVIDUAL RIGHTS

As an individual whose personal information is collected and processed on our website, you have certain rights regarding your personal information. These rights include:

Access your personal information
Rectify inaccurate or incomplete personal information
Request the deletion of your personal information in certain circumstances
Request the restriction of processing of your personal information
Receive your personal information in a structured, commonly used format
Object to the processing of your personal information based on legitimate interests
Withdraw your consent for processing your personal information if consent is relied upon

To exercise your rights, please contact us using the provided contact information. We will respond to your request in accordance with applicable data protection laws. Please note that there may be limitations and exceptions to these rights.

THIRD-PARTY LINKS AND SERVICES

Our website includes links to third-party websites and services. We have no control over their privacy practices or content. It's important to review the privacy policies of any third-party websites or services you visit.

When you click on a third-party link or use their service, you'll be redirected to their own website or platform with its own privacy policy. We're not responsible for their actions, privacy practices, or content. Third-party services integrated into our website have their own privacy policies and terms.

Take time to understand how they handle your personal information. Remember, when interacting with third-party websites or services, you're subject to their policies. Exercise caution and review the privacy practices of third parties before sharing personal information or using their services.

UPDATES TO THE PRICACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on our website and will be effective immediately. It is recommended that you review the Privacy Policy periodically to stay informed about how we handle your personal information. By continuing to use our website, you accept the updated Privacy Policy. If there are significant changes that affect your rights, we may provide additional notice or obtain your consent as required by law.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]. We will respond to your inquiries as required by applicable data protection laws.

Please ensure that your inquiries or requests are clear and include sufficient detail to help us respond effectively.